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Case Study

Case Study for Retainme

loan processing application

  • Processing of online home loan.
  • You can get a loan within 3 minutes.
  • Fast and easy process with multi layer processing
Retainme

Overview

Retain me is a website which is offering home loan to the customers in just 3 minutes without any hassle. Visit their website and apply online by answering few of the questions. Customer details get transferred to the partnered banks securely to verify the customer’s details. Once details are verified, customers get a call from the bank within 24 hours. If a customer agrees with the bank offer, the bank immediately implements the loan with the interest rate.

Customers can email or chat in case of any queries or doubts. The website is offering a great way of taking a home loan with the exceptional user experience.

Technology Stack

  • Framework: CakePHP 3
  • Tool: Netbeans 8.2
  • Language: PHP
  • Database: MySQL
  • Server: Apache
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FinTech · USA

Taking a Loan Process Out of Paper

A loan processing application that carries an application from submission to decision.

The challenge

Applications arrived as documents and were worked through by hand. Nobody could say where a given application stood without asking the person holding the file.

What we built

  • Structured application capture with the documents attached to the case
  • A processing pipeline with stages, owners and status visible to the team
  • Document handling and validation built into each stage
  • An audit trail of who moved what and when

The impact

  • The status of an application is a screen, not a phone call
  • Documents stay attached to the case instead of living in inboxes
  • The team can see where applications are piling up
  • PHP
  • MySQL
  • Workflow engine

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