Software Maintenance and Support Services

Keep your software stable, secure and up to date. Logicspice fixes bugs, deploys patches and upgrades, adapts your application to new requirements and supports software built by other teams too — with the same expertise we use to build software.

Reliable Support After Your Software Goes Live

Exceptional software needs reliable support and maintenance behind it. User preferences change quickly, so no software stays perfect on its own — it has to keep up with the market to keep delivering a return.

We put the same level of expertise at your disposal that goes into software development. Our experienced team of mobile app developers and web programmers provides long-term maintenance and real-time support, so your software keeps running smoothly.

We also support and maintain applications and software developed by third parties, not only the ones we built.

Software Support Services at a Glance

Customisation of application functionality
Bug fixing and effective troubleshooting
Upgrades and patch deployment
Workaround provisioning and security audits
Diagnosis and analysis
New release updates and hotfixes
Unused support hours carried over to your next support period

Types of Software Maintenance We Provide

Adaptive maintenance (adjustable support)
The alterations and revisions your software needs as its environment changes — new data formats, hardware configuration changes and operating system integration.
Corrective maintenance
Our work does not end at delivery — it starts there. We fix logic, coding and design errors, and review the software's algorithms to prevent bugs in future.
Preventive maintenance
Coding problems your customers have noticed in the past are taken seriously and fixed at the root, so they do not come back.
Perfective maintenance (organised support)
Regular, proactive maintenance keeps your software in step with new technology and new requirements, with new features and interface improvements for your users.

Built in Jaipur, delivered for clients in the USA, UK, Europe and Australia.
See the work

How Our Software Support Works

1
Tell us about your software
Whether we built it or another team did, share the application and what needs attention.
2
Diagnosis and analysis
We review the code, find the cause of each issue and plan the fix or change.
3
Fix, update and deploy
Bug fixes, hotfixes, patches, upgrades and new features are tested and deployed.
4
Ongoing maintenance
Regular preventive and perfective work keeps the software stable, with unused hours carried over.

What We Promise and Assure

Our promise for software maintenance and support

Reliable, high-quality software maintenance and support
Issues resolved in an expedited time frame
Quick responses to complaints and requests
Maintenance and support based on global quality standards
The most effective tools for high-value maintenance
Support available during working hours

19+
Years building and supporting software
3,000+
Projects delivered
1,500+
Clients served

Benefits of Our Software Maintenance Services

Enhanced stability
More stable software for your team and your users.
Better return on investment
Software that keeps up with the market keeps paying back.
Lower total cost of ownership
Reduce the total cost of ownership (TCO) of your software.
Integration with newer technologies
Connect your application with advanced and newer technologies.
Better efficiency and performance
Improvements to speed, efficiency and software performance.
Complete support coverage
Preventive, adaptive and perfective support from one team.

An In-House Support Team in Jaipur

The developers and testers who maintain your software are Logicspice's own in-house team in Jaipur, India, working with clients in the USA, UK, Europe and Australia since 2006.

Need a release checked before it goes out? Our software testing services team can help. Planning bigger changes? See how we work.

Software Maintenance and Support Services

Software Maintenance and Support FAQs

Customisation of functionality, bug fixing and troubleshooting, upgrades and patch deployment, workarounds and security audits, diagnosis and analysis, and new release updates and hotfixes.