Custom CRM Software Development

A CRM built around how your team actually sells. We develop custom customer relationship management software to manage accounts, leads, sales pipelines, campaigns and reports — secure, scalable and accessible from any browser.

CRM software modules: sales and marketing, service, finance, reporting and relationship management

Customer Relationship Management Software, Tailored to Your Business

LogicSpice builds on-demand CRM software that organises your leads by geographic location and assigns them to the right sales representatives. Your sales and customer data is grouped into manageable sets, so managers can measure what was previously guesswork and make decisions on real numbers.

With that data in one place you can plan targeted marketing campaigns for specific customer groups and keep a strong, ongoing relationship with every client. Our CRM app and web development team delivers an end-to-end, reliable, secure and scalable custom CRM — not an off-the-shelf tool you have to work around.

Running finance, inventory or HR alongside sales? See our ERP software development services.

19+
Years building custom software
1,500+
Clients served
5–6 wks
Typical CRM implementation
1 month
Free support after delivery

Key Benefits of Custom CRM Software Development

Account management
Track every business you work with — future clients, customers, referral sources and general business connections.
Sales activity tracking
See the tasks needed to move each sale forward.
Opportunity management
Build a pipeline of potential and closed business.
Lead management
Track each lead: the sales rep, the products or services it is for, timing and status.
Campaign management
Record the details of every event, mailing, email or other marketing initiative.
Report management
Create reports by demographics, sales stage, leads and sales profit.

Built in Jaipur, delivered for clients in the USA, UK, Europe and Australia.
See the work

CRM Software Features

Mobile CRM app view for sales teams on the move

Lead management — segment customers by demographics and other buying factors.
Sales management — managers track sales team performance, with data organised by salesperson.
Assign to salesperson — route leads by work type, location and skills to the right representative.
Chat integration — chat directly with customers, clients and leads and give them support.
Alert notifications — email and pop-up alerts when a task or lead is assigned to you.
Email marketing integration — send customers your latest products, services and offers.
Customer satisfaction — manage every customer relationship carefully and consistently.
Client reports — view each client's report and check overall status at a glance.

Our CRM Development Process

1
Idea discussion
We discuss how your sales and service teams work and recommend the right CRM approach.
2
Concept and research
We plan the modules and design a clear, easy-to-use interface for your users.
3
Development
Our developers build the CRM to your requirements on a scalable architecture.
4
Testing and QA
Thorough testing so the system runs without bugs or performance issues.
5
Post-launch support
One month of free support after final delivery, with ongoing help available after that.

Why Choose LogicSpice as Your CRM Software Development Company

Ready to start — a team of dedicated developers is ready to work on your CRM, for web or app, with a robust and scalable build.

Support from analysis to maintenance — we cover business analysis, design, development and maintenance, and the team is always available to answer your questions.

Cost-efficient — development is scoped to your requirements, so you pay for what your CRM needs.

Future extendibility — add features and functionality whenever you want, something a ready-made script will not give you.

Your CRM is built by our in-house team in Jaipur, India, which has worked with clients in the USA, UK, Europe and Australia since 2006. Explore our other custom software solutions.

LogicSpice developers building CRM software in Jaipur

What Support You Will Get

Idea consultation — we refine your idea with you so the right solution gets built.
Detailed documentation — complete documentation of features and functionality before development begins.
Prototype planning — a prototype to visualise the structure and user experience.
Regular progress updates — throughout development.
Milestone-based payment — you pay as development progresses.
Free initial installation — we install the software on your server the first time at no extra cost.
Post-delivery support — help to maintain and run the system after handover.
Long-term maintenance — upgrades and enhancements whenever you need them, through our software maintenance and support service.
Third-party integration support — we connect the tools and services your CRM needs.

CRM Software Development FAQs

A custom CRM is quoted on your requirements, because the modules, integrations and data migration decide the effort. Share what you need and we will send a clear estimate. Payments are milestone-based, and the first installation on your server is free.